Legal
Cookie Policy
Effective date: 26 August 2026
Last updated: 26 August 2026
This Cookie Policy explains how Grainsmart LLC, trading as GrainSmart (“GrainSmart”, “we”, “us”, or “our”), uses cookies and similar technologies on www.grainsmart.io, our mobile applications, and related online services (together, the “Services”).
Grainsmart LLC is registered in Uzbekistan on 22 April 2026 under registration number 312 981 260.
Registered address: IT Park, Amir Temur Avenue, Namangan City, Namangan, Uzbekistan
Privacy contact: Rashid Kayam
Email: support@grainsmart.io
Telephone: +998 91 888 94 37
This Cookie Policy should be read together with our Privacy Policy and Terms of Use.
1. What Cookies Are
Cookies are small text files stored on your browser or device when you visit a website or use an online service. Similar technologies include pixels, tags, local storage, software development kits (“SDKs”), device identifiers, and browser storage.
In this Policy, “Cookies” includes cookies and these similar technologies.
2. How We Use Cookies
We use Cookies only where necessary to operate, secure, improve, and administer the Services. We do not use advertising pixels, behavioural advertising, retargeting, social-media tracking, or analytics tracking unless we update this Policy and obtain consent where required.
We may use the following categories of Cookies:
| Category | Purpose | Consent approach |
|---|---|---|
| Strictly necessary | Enables account authentication, login sessions, security, fraud prevention, load balancing, payment processing, and saving Cookie preferences | No consent is normally required where the Cookie is strictly necessary |
| Functional | Saves choices such as language, display, or account preferences | Consent where required |
| Analytics | Measures performance, errors, usage patterns, and service improvements | Consent where required |
| Marketing | Measures campaigns or supports targeted advertising | Not currently used; consent would be required before use where applicable |
For visitors in the UK and EU, non-essential cookies should not be set until the user has given a valid, affirmative consent. Consent must be clearly requested and must be as easy to reject or withdraw as it is to accept.
3. Cookies We Currently Use
GrainSmart currently uses only Cookies and similar technologies that are necessary to operate and protect the Services, except where you have separately consented to optional Cookies.
The following table must be updated after a technical cookie and tracker audit:
| Cookie or technology | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| Authentication: JWT | GrainSmart | Strictly necessary | Maintains a secure user session after sign-in | 8h on access token, 7 days on refresh token |
| Security: CORS | GrainSmart | Strictly necessary | Protects accounts and forms against unauthorised or fraudulent activity | – |
| Stripe payment identifier | Stripe | Strictly necessary | Supports payment processing, fraud prevention, and payment security | permanent – save Identifier Ids, Stripe handles identifiers itself |
| Stripe payment cookie | Stripe | Strictly necessary | Stripe Checkout / Billing Portal, Stripe handles its own cookies on Stripe-controlled pages/domains | – |
| Infrastructure: AWS | AWS | Strictly necessary | Supports service delivery, performance, or traffic management | – |
A live cookie audit should confirm every cookie, tag, local-storage item, SDK, and third-party request that is actually triggered by the public website, mobile app, logged-in platform, and checkout flow.
4. Strictly Necessary Cookies
Strictly necessary Cookies are needed for the Services to work. They may be used to:
- Authenticate users and maintain secure login sessions
- Protect forms, accounts, systems, and payments from fraud or abuse
- Process a requested payment through Stripe
- Keep the platform operational and technically stable
- Remember your Cookie preferences
- Deliver features you have specifically requested
Because these Cookies are necessary to provide the Services, you may not be able to disable them through our Cookie Settings. You may be able to block them in your browser, but doing so may prevent the Services from working properly.
5. Optional Cookies
GrainSmart does not currently use optional analytics, advertising, retargeting, or social-media Cookies.
If we introduce optional Cookies in the future, we will:
- Update this Cookie Policy and our Cookie register
- Show clear information about the provider, purpose, category, and duration
- Obtain consent before placing non-essential Cookies where required
- Provide an easy method to accept, reject, or withdraw consent
6. Third-Party Providers
We use certain service providers to operate the Services. These providers may process data through their own tools, integrations, APIs, or technical infrastructure.
Our relevant providers may include:
- Stripe, for payment processing and fraud prevention
- Amazon Web Services (“AWS”), for cloud hosting, file storage, infrastructure, and service delivery
- GrainSmart SaaS, for sending email communications
- Grainsmart SaaS, for customer relationship management
- Grainsmart SaaS, for receiving online enquiries and requests
- Grainsmart SaaS, for invoicing, records, and financial administration
- Google maps and other engineering and machines API, for functionality integrated into the Services
Stripe may act in different data-protection roles depending on the specific product and context. For example, Stripe states that it acts as a processor when processing personal data on behalf of a Stripe user, while its privacy materials also identify situations where Stripe entities act as controllers.
We will only use third-party Cookies where permitted by law and, where required, after obtaining your consent.
7. Cookie Settings and Withdrawal of Consent
You can manage optional Cookie preferences through Cookie Settings, available via the website footer or cookie-banner controls where provided.
You can withdraw or change consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before it was withdrawn.
You can also control Cookies through your browser or device settings. Browser controls generally apply only to that browser and device. If you use multiple devices or browsers, update settings on each one.
8. Browser Controls
Most web browsers allow you to delete, block, or restrict Cookies. Please refer to your browser provider’s help pages for instructions.
Blocking Cookies may affect platform functionality, including account login, saved preferences, checkout, payment processing, and security controls.
9. International Data Transfers
GrainSmart operates from Uzbekistan and provides Services worldwide. Information processed through Cookies or related technologies may be transferred to, stored in, or accessed from countries outside your country of residence, including Uzbekistan and countries where our service providers operate.
Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections, technical and organisational security measures, recognised transfer mechanisms, or other lawful safeguards.
10. Children
The Services are intended for business users aged 18 or older. We do not knowingly use Cookies to collect personal information from, profile, or market to children.
11. Changes to This Policy
We may update this Cookie Policy to reflect changes in technology, our Services, Cookie use, suppliers, or legal requirements. We will publish the revised Policy on our website and update the “Last updated” date.
Where changes materially affect your Cookie choices, we will provide additional notice and seek fresh consent where required.
12. Contact Us
For questions about Cookies or privacy, contact:
Grainsmart LLC, trading as GrainSmart
IT Park, Amir Temur Avenue, Namangan City, Namangan, Uzbekistan
Privacy contact: Rashid Kayam
Email: support@grainsmart.io
Telephone: +998 91 888 94 37