Resources

Support centre

Get help and support or learn how to use the newest features in GrainSmart.

FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.

Is there a free trial available?

Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.

Can I change my plan later?

Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.

What is your cancellation policy?

We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.

Can other info be added to an invoice?

At the moment, the only way to add additional information to invoices is to add the information to the workspace’s name.

How does billing work?

GrainSmart uses Stripe to securely process billing per site or grower, whether payments are made online or as part of an order-processing workflow.

How do I change my account email?

You can change the email address associated with your account from your account settings on a laptop or desktop.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Get Started

Value Pack

Preferred Payment Method *
Recurring